Blog 1: Getting started
For this assignment I teamed up with Blake in order to complete this. We had a brief discussion about what areas we were going to tackle and started our workload table.
We had a few discussions around what tech we would implement for this project, we had a look at https://www.comptia.org/blog/emerging-technologies-impact-2020 and decided to go with biometrics.
I was pretty keen on this tech as I have had some experience with it through working with Spark, though this was only at a consumer level. What I found interesting about biometrics is that it’s not just about iris scans and facial recognition, it’s also about behaviors like tracking a person’s gait, how they hold their devices and the length of time a user takes to interact with an app.
For this report we decided to look deeper into facial recognition and how that can be implemented into a business.
Mobile phones are a good example of how well facial recognition works.
Blog 2: What is ITIL
ITIL is basically a set of best practices that allow you to make the IT services for a business more streamlined.
ITIL is made up of 5 lifecycle stages, these are:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual service Improvement
As we had to choose a phase in this life cycle I thought that Service Design would fit for what we are doing.
This section is the part that deals with the designing of the system. It takes stakeholders considerations and then incorporates these ideas into forming a plan for implementing the new technology into the existing IT infrastructure. I’ll go into this deeper in the report.
Blog 3: What is COBIT5
COBIT (Control Objectives for information and related Technologies) is a framework for IT infrastructure just like ITIL.
COBIT is made up of five domains, each domain is then split into sections that are named after the domain they represent, then they are broken down further.
Below is a table that shows the breakdown of the sections.
Just like ITIL, COBIT is a set of best practice guidelines that help to ensure smooth transitions to new tech, COBIT also can incorporate other frameworks into it like ITIL
BLOG 4: ITIL and COBIT Comparison.
I found it really difficult to find a good comparison chart for the differences between ITIL4 and COBIT5, I found one that is for ITIL3 and COBIT4 but the idea is the same.
Below is the chart I found.
COBIT5 is significantly older (released in 2012) than ITIL4 (released 2019), so it was really quite tricky to find good relevant information.
What I found to be interesting is that you don’t need to use one or the other, both can be used at the same time as COBIT is really a guide on what things should be done, and ITIL is a guide on how to do it. If I was to be tasked with developing a report on how we are going to integrate a new technology into an existing infrastructure I would use both, I like the idea of a guide for what we are doing and how we go about it.
This video really helped me to get my head around it.
Blog 5: Overall feelings
As it was just Blake and I working on this project, the separation of workload was pretty simple, we just split it all down the middle. Every couple of days Blake and I would touch base though teams and discuss where we were and if what we were doing was on topic. Working in groups can usually be difficult as there is always one person who needs to be carried, but with two people the expectations of our workload and what we needed to cover was set early and we followed through, Blake was really good to work with.
We did find it difficult to keep within the word count of 1800 words, there is so much info on both COBIT and ITIL that we could have expanded on what we wrote by quite a bit, but I think in this case in order to explain our ideas properly, we needed to go over. I’m also expecting a relatively high percentage on Turnitin as the research I did on COBIT and ITIL consisted of lists and specific wording, but we’ll see.
Overall I really enjoyed the class, it was certainly a freeform experience. I would like to say thanks to Lars, as this is not his area but his support and guidance throughout the course was much appreciated.